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With OnLine Banking you may rest easy knowing you have full access to your funds and accounts 24/7

You can pay bills, transfer funds, send money with INTERAC e-Transfer®, set up alerts, and more.
Manage your accounts, pay bills, deposit cheques in a snap, send transfers, set up alerts and more with the ease and simplicity of our mobile app. 

Contactless Payment

Interac Flash is Canada's first contactless debit solution.  It lets you pay for everyday purchases quickly, conveniently and securely simply by holing your MemberCard up to an Interac Flash-enabled reader at checkout.  No need to insert your card or enter and expose your PIN. 
You can pay for transactions up to $100.  If your purchase is over this limit, you'll be prompted to insert your card and enter your PIN

Security is important to us. Chip-enabled  Interac Debit and contactless enabled cards are extremely secure and protected from fraud tactics such as skimming, duplicating and electronic pickpocketing. When you make a payment, the only data transmitted consists of payment transaction codes, not confidential details about your bank account. Transactions occur in real time, so no information can be captured by criminals to conduct fraudulent transactions or commit identity theft.

Interac Debit Chip and PIN and contactless payments are extremely secure with sophisticated safeguards and fraud detection tools in place to protect you:

  • Interac debit cards use EMV secure chip processing to store and process data securely. This makes it next to impossible to create counterfeit cards and protects you against fraud tactics such as skimming, transaction replay and electronic pickpocketing.
  • When you use Interac Debit on your mobile device, you enjoy the same security features as your Interac debit card, as well as your device’s standard security measures such as passcode or biometric ID verification.
  • Transaction limits are set at up to $250 per transaction.  There is also added protection of a cumulative contactless limit set by individual banks or credit unions.  A cumulative limit is the maximum contactless spend limit that can be done by an individual Interac debit card before the user is promoted to reset the limit with a Chip and PIN transaction. This confirms that you are the authorized cardholder.

You are also protected from any losses due to unauthorized transactions under the Interac Zero Liability Policy. If your card is lost or stolen, contact your bank or credit union right away.

ATM Withdrawals

With an ATM network bigger than most banks, our members have access to 1000+ ding-free ATMs.
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Learn more by visiting the

Collabria Mastercard®


Your card may be small enough to fit in your wallet, but it’s packed with big benefits — from rewards that add to your enjoyment to security features that add protection, we've got a card to fit your lifestyle.  Contact us and we will help you choose a card that’s right for your lifestyle.

Collabria Personal Cards

Collabria Business Cards 

FlexRewards Points

Cards with Reward Points give you more. Earn points while you spend with Flex Rewards! Points add up quickly, and there’s no limit to the number of points you can earn.  Redeem your points for cash, travel, merchandise or gift cards! 

Select how to redeem your points from these 3 options:

  1. Cash Back — Rewards are simple and easy.  Redeem points for cash back in the form of an account credit.
  2. Merchandise and Gift Cards — With 60,000+ items to choose from, there’s something here for you. Available merchandise and gift items range from electronics and sporting goods to kitchen tools and more. Or select gift cards to a variety of stores and restaurants. It’s like having a global marketplace at your fingertips.
  3. Travel — Choose from worldwide flight options on more than 100 airlines. Find the perfect place to stay from more than 80,000 hotel locations. Take a cruise. Get pro and college sports tickets. Go whitewater rafting or visit a spa. Enjoy fine dining. The list of possibilities goes on and on. 


Collabria cardholder support is avaialble to you 24/7, anywhere in the world. 

Current Cardholders 

24/7 Cardholder Service 

Canada & US:  1.855.341.4643
International Collect:  1.647.252.9564

Card Activation

To activate your new Collabria Mastercard visit MyCard Info or call 1.866.498.3840

PIN Change 

To change your PIN after activation call PIN NOW  1.844.788.2725

Report a Lost or Stolen Card

Canada & US:  1.855.341.4643
International Collect:  1.647.252.9564
**Please note this is a general email address & is not secure.  Do NOT include your personal information.  If you require specific questions about your account please call Cardholder Service. 

My Card Info 

​Login to your Collabria with 'My Card Info' anytime, anywhere. It's simple, secure & convenient.  View your card purchases & available credit, check your e-statement, make payments, view your rewards & much more! 


MemberDirect® Small Business Online Banking


MDSB is a smart, simple and stress-free financial option for business and organization online banking.  

Key Product features

Small Business Online Banking includes a range of features that make it a smart, simple, and stress-free financial option.

  • Account consolidation
    Signers can group up to three personal and small business accounts together to view account balances and conduct transactions between accounts using a single login.
  • Multiple user support
    You can add up to three delegate users. Profiles for delegates allow you to assign view only and initiator rights functions. Initiator rights allow a delegate to initiate transactions for the account signer(s) to approve, either online or via a smartphone or tablet.
  • Dual signature support
    With dual signature support, one signer can initiate a transaction and have another signer approve or decline a submitted transaction.
  • Mobile access
    You can view your accounts, make bill payments, transfers – including an Interac® e-Transfer – and deposit cheques on-the-go. Additionally, the Transaction Manager feature allows you to view, approve or reject tasks initiated by dual signers or delegates right from your mobile device.
  • Deposit Anywhere™
    Remotely deposit a cheque using your mobile device, from anywhere, day or night.
  • Online Banking Alerts
    Sign up to receive email and/or text alerts each time:
    A delegate or another signer on the account initiates a transaction requiring approval
    A transaction requiring approval is about to expire
  • Interac® e-Transfer with Support for Dual Signers
    Small Business Online Banking offers Interac® e-Transfer functionality, with the addition of dual signature support if you are accustomed to dual signer controls for your transactions.

 Learn more by reading our User Guide


Frequently Asked Questions

A delegate is someone such as an employee, bookkeeper or family member that you have granted permission to have access to your online business accounts.
When you create a delegate, you can specify which membership the delegate can access.  In Small Business Online Banking, you can allow the delegate to view your business membership but not your personal membership.
If you are a signer for an account, you can use the Transaction Manager feature with your mobile banking app or mobile web browser to review, approve or reject pending payments and transfers.
Account consolidation allows you to see all your business and personal membership accounts using a single login.
Consolidated accounts are only visible to the signer who combines them and to authoirzed delegates.
While your account and transaction information will be accessible via one login, the following services will only be accessible from the accounts you originally set them up in: e-Statements, e-Documents, Canadian Revenue Agency (CRA) information and any personal messages we have sent to your account.
Signers can see accounts visa the mobile web and mobile app.  Delegates can only access account information through our full online banking site.
If you require two people to approve payments and transfers, the dual signature feature enables one signer to initiate the transaction and another signer to approve or reject it.
You can choose to have up to three signers for one account, including yourself.  Our dual signature feature allows any two of the assigned signhers to act as dual signers for any single transaction.